(Please note that this English translation is provided as a convenience. In the case that there are any differences between this translation and the Japanese original, the Japanese original will take precedence)
The C&R Group's overarching philosophy is to "remove the various social factors that impede people's abilities and unleash their wisdom to the fullest extent.'' Creek & River's mission is to "improve the lifetime value of creators" and "contribute to the creation of value for clients," and provide original services in all creative fields, from creative management to content management and rights management. We are developing our business activities as a creator agency.
Our company handles a variety of important personal information, including the personal information of registered creators. In order to ensure the continuous and stable provision of services to society, we have established a personal information protection policy and will implement and promote appropriate personal information protection measures.
Please note that this policy does not cover "individual numbers" and "specific personal information" based on the "Act on the Use of Numbers to Identify Specific Individuals in Administrative Procedures."
1. System development
We will conduct in-house training for employees regarding the importance of protecting personal information, appoint a person in charge of personal information protection, and establish an appropriate management system.
2.Policy regarding collection, use and provision of personal information, etc.
In order to properly protect personal information, we will acquire, use, provide, and outsource personal information only within the scope of the clearly stated purpose of use, and when acquiring or providing personal information, we will obtain the consent of the person in advance. We will take the following. In addition, we will take appropriate management measures to prevent personal information from being used for other purposes.
3.Response to disclosure and correction of personal information
If we receive a request from the person for confirmation, correction, complaint, or consultation regarding personal information directly obtained by our company, we will respond promptly and in good faith.
4.Safety protection measures
We will strive to prevent and correct unauthorized access, loss, destruction, falsification, and leakage of personal information, and will store and store the acquired personal information safely under strict management.
5.Legal compliance
We will comply with laws and regulations regarding the protection of personal information, guidelines established by the government, and other norms.
6.Continuous improvement
We will strive to continuously improve our personal information protection management system in order to maintain and improve our personal information protection system.
■Inquiries regarding the contents of this policy and personal information protection
Creek & River Co., Ltd.
Personal Information Consultation Desk
TEL: 0800-888-1171
E-mail: ppinfo@hq.cri.co.jp
Date of enactment: April 1, 2005
Date of revision: June 1, 2016
Creek & River Co., Ltd.
Representative Director and Chairman (CEO) Yukihiro Ikawa
About the handling of personal information
Based on our personal information protection policy, the handling of personal information received from individuals is stipulated as follows.
1. Lawful and appropriate acquisition
Personal information will be acquired by lawful and fair means, with the purpose of use as clearly defined as possible within the scope of our business.
2.Your consent
When acquiring personal information, we will obtain the explicit consent of the individual concerned. In addition, if the person in question is under 12 years of age, we will also obtain the consent of a person with parental authority (including a legal representative).
3.Rights regarding personal information
If the personal information acquired by our company falls under retained personal data, we will provide the name of our company, the name of the personal information protection manager, the purpose of use, where to make complaints, and a request for disclosure, etc. (hereinafter referred to as a "request for disclosure, etc."). ) will be made public and made available to the person in question.
4.Change of purpose of use
If we change the purpose of use after acquiring personal information, we will notify the person in advance of the purpose and obtain their consent, unless any of the following apply.
• (1)When based on laws and regulations
• (2)When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
• (3)When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the individual.
• (4)In cases where it is necessary to cooperate with a national organization, local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, obtaining the consent of the person concerned may interfere with the execution of the affairs.
5. Voluntary nature of personal information
Providing personal information to us is voluntary.
However, if all or part of the personal information requested by the Company is missing, or if the information is incorrect, you may not be able to use the services provided by the Company.
6.Purpose of use of personal information
We will use the personal information obtained from the individual to the extent necessary to achieve the purposes of use listed in each section below.
• (1)For procedures and selection regarding recruitment and registration of creator productions
• (2)For information on agent services from our company or work related to conclusion of contracts,
• (3)For services stipulated by law, such as insurance and medical management, social insurance enrollment, employment management, and notification of foreign employment status.
• (4)To provide various proposals and consulting such as skill development support and life support
• (5)To secure work that meets the wishes and abilities of creators.
• (6)To distribute e-mail newsletters in services provided by our company
• (7)For smooth operation of educational courses, notification of cancellation, etc.
• (8)To improve products and services or plan and develop new products and services, such as by listening to customer opinions.
• (9)For registration procedures such as when purchasing products on the EC site operated and managed by our company
• (10)For sales activities involving visits, sending direct mail and pamphlets, providing information on various seminars and events, and providing solicitations, services, and information by telephone and e-mail.
• (11)To confirm application for products related to services provided by our company, confirm payment or receipt, and ship products.
• (12)For the purpose of conducting surveys related to product development and service improvement, such as customer usage status and satisfaction surveys, problem solving, interviews, aggregation, statistics, analysis, and advertising. Regarding the scope of the specific purpose of use of personal information, Please check the purpose of use specified at the time of acquiring our personal information.
• (13)In addition, we may handle entrusted personal information in order to carry out research, aggregation, statistics, and analysis of customer usage and satisfaction, or to plan and develop new products and services. (In this case, this does not apply to retained personal data).
7.Provision to third parties
Personal information will not be disclosed or provided to any third party except in the following cases.
• (1)If we have the consent of the person in question
• (2)When providing information without being able to identify individuals
• (3)When handling information is outsourced to an external company for reasons such as facilitating business operations
• (4)When provision is required by law, etc.
• (5)When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual.
• (6)When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the individual.
• (7)In cases where it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, obtaining the consent of the person concerned will hinder the execution of the affairs. If there is a risk of
• (8)When jointly using personal information with affiliated companies, related organizations, etc. listed in Section 9 of this Handling (Joint use within the group)
8.Provision to subcontractors
Our company will carry out its business activities smoothly and efficiently, such as magazine shipping and server operation management, within the scope necessary to achieve the purpose of use stated in Section 6 (Purpose of use of personal information). Therefore, the handling of information may be outsourced to an external party. In that case, we will select a subcontractor according to the standards established by our company, and we will provide the subcontractor with a contract regarding the handling of personal information to ensure the safe management of the personal data entrusted with the handling of the subcontractor. We will carry out necessary and appropriate supervision.
9.Joint use of personal information within the group
Our company may share personal information with our affiliated companies and related organizations listed below to the extent necessary to achieve the purpose of use.
• (1)Items of personal information to be jointly used: Personal information such as basic information obtained in Section 6 of this Handling (Purpose of Use of Personal Information)
• (2)Scope of joint users:
Detailed information on our subsidiaries and affiliated companies (including overseas corporations*)
• (3)Purpose of use by the user: Purpose of use as stated in (1)(2)(4)(6)(9)(10) in Section 6 of this Handling (Purpose of Use of Personal Information)
• (4)Person responsible for managing personal information: Creek & River Co., Ltd.
Chairman (CEO) Yukihiro Ikawa
Address Shintora-dori CORE 4-1-1 Shinbashi, Minato-ku, Tokyo 105-0004
E-mail: ppinfo @hq.cri.co.jp
10. Proper management of personal information
The personal information we receive will be kept accurate and up-to-date to the extent necessary. In addition, we have taken reasonable security measures to prevent risks related to personal information, such as unauthorized access from outside, loss, destruction, falsification, and leakage of personal information.
11. Personal information handling manager
Creek & River Co., Ltd.
Personal Information Protection Manager (Management Group Executive Officer)
E-mail: ppinfo@hq.cri.co.jp
12.Use of SSL
Our website supports SSL (Secure Socket Layer) to protect your personal information. By using a browser that supports security functions, the personal information you enter will be automatically encrypted before being sent and received. Please note that if you are using a browser that does not support SSL, you may not be able to access our website.
13. Acquisition and use of personal information
• (1)This site may acquire and use cookies, etc. for the purposes listed below. A cookie is an information file that a web server saves on your PC or smartphone browser.
Please note that cookies do not contain any information that could identify you as an individual.・To improve content and provide services customized to each individual customer in order to increase customer satisfaction. ・To analyze what kind of services customers are interested in and to provide information on the site. To be used for effective delivery of advertisements.
• (2)This site may provide cookies, etc. to third parties for the purposes listed in the preceding paragraph. Information provided to such third party will be handled in accordance with the third party's privacy policy. Customers can stop using the acquired information for analysis or advertising distribution services by opting out of the analysis or advertising distribution services provided by third parties on the linked page below.
・Meta Platforms
・Google LLC
・X Corp.
・LINE Yahoo Japan Corporation
・LinkedIn
・CRITEO KK
14. Procedures for responding to “requests for disclosure, etc.”
When we receive a "request for disclosure, etc." of personal information held by our company or records provided to a third party, we will promptly respond to the request by confirming that the request is from the person in question using our designated method. However, for disclosure, you may be required to pay a disclosure fee separately determined by our company.
Additionally, if any of the following apply, we may not be able to respond to your request for disclosure, etc. In this case, we will notify the person in question without delay along with an explanation of the reason.
• (1)If there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
• (2)In cases where there is a risk of significant hindrance to the proper implementation of our business.
• (3)If the information violates laws and regulations, please contact the Personal Information Consultation Desk in the next section regarding "requests for disclosure, etc."
15. Procedures for responding to “consultations and complaints regarding personal information”
If you feel that this handling of personal information is inappropriate, or if you have any other inquiries regarding personal information, please contact the consultation desk below.
Creek & River Co., Ltd.
Personal Information Consultation Desk
TEL: 0800-888-1171
E-mail: ppinfo@hq.cri.co.jp
*The following organizations are not contact points for inquiries regarding our products and services.
Name of the certified personal information protection organization and address for complaint resolution
Japan Information Economy and Society Promotion Association
Certified Personal Information Protection Organization Secretariat
Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
TEL: 03-5860-7565/ 0120-700-779
Reception hours: Weekdays 9:30-12:00, 13:00-16:30
Date of enactment: April 1, 2006
Date of revision: February 1, 2023
Creek & River Co., Ltd.
Representative Director and Chairman (CEO) Yukihiro Ikawa